Shipping & Returns
Shipping fee will be charged per package.
Shipping to U.S.
Ground (2-5 Business Days) -- $8.99
(Free Ground Shipping for orders over $75)
UPS 3 Day Air (3 Days) -- $22.99
UPS 2 Day Air (2 Days) -- $32.99
UPS 1 Day Air (Next Day) -- $47.99
Shipping to Hawaii, Alaska and Canada
Ground (3-10 Business Days) -- $30.00
USPS Global (5-15 Business Days) -- $45.00
Returning and Refund Policy
Please contact 1-800-453-9399 or 1-706-776-6072 ext. 2 before you decided to ship the items back.
You will need to obtain an RA number for inclusion with your return shipment.
We want you to love what you purchased from My Pool Pal. However, if something isn't right, we will help you to find the best solution.
My Pool Pal will gladly accept unworn products in their original packaging if you make a phone call to us within 10 days after your purchase.
We recommend sending your items back via a traceable method for your protection.